We have built-in 17track tool on our website. You can log in to your account, find My Orders—Shipped to check the tracking number, and select the correct logistics transport company, then the tracking information will be displayed. If you don't understand, you can contact us to help you check.If the tracking information for an air freight order has not been updated for more than 7 days, please contact us and we will help you investigate where the problem lies.
It is worth noting that the tracking number for railway orders is usually the UPS tracking number, but it will only be updated after the goods are delivered to the EU and picked up by UPS. If you want to know the tracking information from China to the EU, you can click here to check.
If you choose ocean shipping, you need to contact us to check the tracking information for you, because it requires the person who placed the order to view the information.

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Tracking Order